Privacy Policy

About Rocksolve and this Privacy Policy

Rocksolve International Ltd Limited (“Rocksolve”) is a company registered in England (company number 09783941). Please read this privacy policy carefully, as it describes what personal information we collect and obtain and how we use it.

The Information We Collect When You Use the Website

When you browse our website ("Site") or use one of our web/mobile apps ("App"), information about your usage is automatically stored in our web server logs. The server logs stores the details of the pages and content you request when you click on the links in our website. For example, it will store your IP address and the date and time of page requests. We also collect information about your website usage using cookies. For more information about the cookies on this Site and how to disable cookies, please read the Cookie Policy. You can browse our Site without providing us any personal information, but to use an App, you must enter your details.

Information We Request Directly From You

We collect various personal details when you fill in our registration forms and Apps (like your name, phone numbers, address, email address etc). We also keep a record of your transactions with Rocksolve and any correspondence between us. You may be asked for further information if we run surveys, competitions, prize draws and other promotional activities. If this is the case, then this Privacy Policy will apply to the personal information you provide, but please check for any specific terms that apply each time you participate in these activities. The financial information we collect and how we use it is explained later in this Privacy Policy.

Information Which We Obtain

We may also add information to your details, which we have obtained from other companies or sources. For example, we may cross check the accuracy of the information we hold with other databases, or we may add demographic information. Much of this data is created using publicly available sources such as the edited electoral register or the Postal Address File, or is derived from market research such as consumer panel surveys.

How We Use Personal Information

Rocksolve is data controller in respect of all of the information which Rocksolve collects and receives about you when you use our services.

Providing, Improving and Customising Our Services

We use your information to provide you with the services and products you request, and related customer services (this includes providing this Site, website administration and security).

Direct Marketing

We may email you from time to time about new applications as well as improvements to the applications that you use. You will be given an opportunity to unsubscribe in every marketing e-mail we send you.

Information Sharing and Transfer

Rocksolve will not share your data with any third parties without your consent

Other Sites/Third Party Vendors and their Privacy Policies

This Site may contain third party content and links to other websites. Rocksolve is not responsible for the privacy practices or the content of such websites or for the privacy policies and practices of other third parties, and so you should be careful to read those websites' privacy policies independently.

Our Security Precautions

This Site and our Apps have security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Socket Layer (SSL) encryption for your transactions with us. It encrypts all of your personal information, including payment card number, name, and address, so that it cannot be read as the information travels over the Internet.

Changes to this Privacy Policy

We do make some changes and adjustments to this privacy policy from time to time, so please check regularly for any updates. Where there's a significant change to this Privacy Policy, we'll always notify you so that you can decide whether to continue using our services.

Rocksolve Cookie Policy

We use cookies on our site to allow you to login and access our secure online services and apps. This functionality depends on cookies to operate

We also use the default configuration of Google Analytics for measuring site statistics. For more details, visit Google's developer site.